Dynamics 365 Customer Experience Analyst course series (MB-280)

This course is designed for IT or marketing professionals who want to learn how to leverage model-driven applications, Dynamics 365 Sales, Dynamics 365 Customer Insights, and Microsoft 365 Copilot for Sales for their organizations. Students should be familiar with Microsoft Power Apps and basic data modeling principles. Students should also be familiar with the Dynamics 365 customer experience suite, including Dynamics 365 Sales and Dynamics 365 Customer Insights.

Inclusief AI-Tutor die je tijdens en na de training ondersteunt met slimme tips, antwoorden op vragen en extra uitleg. De tool is altijd en overal beschikbaar.

Get started using Dataverse
Create relationships, business rules, calculations, and rollups in Dataverse
Create a model-driven application in Power Apps
Customize the command bar in Power Apps
Visualize, import, and export Microsoft Dataverse data
Work with Dynamics 365 Sales
Set up and use the sales accelerator capabilities in Dynamics 365 Sales
Implement goal management in Dynamics 365 Sales and Customer Service
Enhance Dynamics 365 Sales with tools and apps
Use Dynamics 365 Copilot for Sales
Work with real-time features in Dynamics 365 Customer Insights - Journeys
Unlock customer intent with Dynamics 365 Customer Insights - Data
Validate your Dynamics 365 customer experience analyst skills

MICROSOFT MB-280

Direct naar examen: MB-280